Payment Policy for Ironsora

Effective Date: March 14, 2025

At Ironsora, we prioritize providing our customers with a secure, efficient, and transparent payment process. This Payment Policy outlines all the necessary details about our accepted payment methods, billing procedures, and refund guidelines. By shopping with Ironsora, you agree to the terms and conditions outlined in this policy.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure that our customers can shop in the most convenient way possible. The following payment options are available:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can pay securely via PayPal, which allows you to use your PayPal balance or linked credit/debit cards.
  • Apple Pay: Apple Pay is available for easy, secure payments on supported devices.
  • Google Pay: Google Pay is available for users who prefer using their Google accounts for payment.
  • Bank Transfers: For large orders or business clients, bank transfer payments are accepted. Please contact our customer service team for details on how to process bank transfers.

All payments are processed through secure, encrypted channels to ensure the safety of your financial information.

2. Currency and Pricing

All prices listed on the Ironsora website are in US dollars (USD). Customers will be charged in USD at checkout, and the applicable exchange rates will be applied for international customers. Please note that any international currency conversion fees imposed by your bank or payment provider are your responsibility.

If there are any changes in pricing, we will notify you promptly before processing your order.

3. Order Confirmation and Billing

Once your payment has been successfully processed, you will receive an order confirmation email from Ironsora. This email will include a summary of your order, the total cost, including applicable taxes and shipping charges, and an order number for reference.

Please note that we reserve the right to verify your payment information before processing your order. If we encounter any issues with your payment, we will contact you immediately to resolve the issue.

4. Payment Authorization

By submitting an order, you authorize Ironsora to charge your selected payment method for the total amount of the order, including any applicable taxes, shipping fees, and discounts. If payment is not successfully processed, Ironsora reserves the right to cancel or delay the order.

In cases where payment fails or is declined, we will make reasonable efforts to contact you to resolve the issue. If payment cannot be processed after multiple attempts, the order will be canceled.

5. Sales Tax

Ironsora is required by law to collect sales tax on orders shipping to certain states or regions within the United States. The applicable sales tax will be calculated based on your shipping address and will be displayed during checkout.

For international customers, customs duties and taxes may apply to your order upon arrival in your country. Ironsora is not responsible for these charges, and you are advised to check with your local customs office for more information.

6. Promo Codes and Discounts

If you have a promo code or discount, it must be applied at checkout before completing the payment process. Promo codes cannot be applied after the order is placed. Please ensure that the code is applied correctly to receive the appropriate discount. Ironsora reserves the right to modify or cancel any promotions at any time.

Discounts or promotional offers are typically non-transferable, non-refundable, and cannot be combined with other offers unless specified.

7. Refunds and Cancellations

If you wish to cancel or modify your order, please contact us as soon as possible. Once the order is processed and shipped, we cannot guarantee that changes or cancellations can be made. For information on refunds, please refer to our Refund and Return Policy.

Refunds for cancelled or returned orders will be processed to the original payment method. Please allow up to 5-7 business days for the refund to be reflected in your account, depending on your payment provider.

Ironsora does not refund shipping charges unless the return or cancellation is due to an error on our part, such as sending the wrong product or a damaged item.

8. Security and Fraud Prevention

Ironsora takes your security seriously. Our payment processing system is PCI-DSS compliant and uses SSL encryption to protect your payment information. We also employ various fraud detection methods to ensure that all transactions are legitimate and secure.

In cases of suspected fraudulent activity, Ironsora reserves the right to cancel an order and/or request additional information before processing the payment. If fraud is detected, the order will be canceled, and you will be notified accordingly.

9. Payment Disputes

If you believe that there has been an error in the billing process or if you wish to dispute a charge, please contact our customer support team as soon as possible. We will investigate the issue and work with you to resolve the dispute in a timely manner.

Please note that customers are responsible for contacting their bank or payment provider for any payment disputes related to chargebacks. We will assist as needed to ensure that the matter is addressed efficiently.

10. International Orders and Payments

For international customers, Ironsora accepts payments in USD. Your bank or payment provider may apply foreign transaction fees or currency conversion fees. These fees are the responsibility of the customer and are not included in the order total shown at checkout.

If you experience any issues with international payments or need additional information about the process, please contact our customer service team.

11. Changes to Payment Policy

Ironsora reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the updated effective date will be displayed at the top of the policy. We encourage you to review this policy regularly to stay informed of any changes.

12. Contact Information

If you have any questions or concerns about our payment policy or need assistance with your payment, please feel free to contact us:

  • Email: info@ironsora.xyz
  • Phone: 530-448-7861
  • Address: 2665 Hill Croft Farm Road, Rancho Cordova, California, United States

Thank you for choosing Ironsora for your purchases. We are committed to providing you with a seamless and secure shopping experience.